At Otaku Figures, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, place an order, or subscribe to our content.

🔍 What Information We Collect

When you browse or shop on Otaku Figures, we may collect the following:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment details (securely processed)

  • IP address and device/browser type

  • Purchase history and preferences

We collect this information to provide the best shopping experience possible.

🎯 How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate order updates and confirmations

  • Improve our website and services

  • Respond to your customer service requests

  • Send promotional emails (if you opt-in)

💳 Payment Security

All transactions on Otaku Figures are processed using secure, PCI-compliant payment gateways such as Stripe or PayPal. Your full credit/debit card details are never stored on our servers.

🍪 Cookies & Analytics

We use cookies and similar technologies to:

  • Keep your shopping cart active

  • Personalize your browsing experience

  • Measure website traffic (e.g., through Google Analytics)

You can control cookie settings through your browser preferences.

📬 Email Marketing

With your permission, we may send you emails about:

  • New anime figure arrivals

  • Exclusive discounts

  • Special pre-orders or sales events

You can unsubscribe at any time by clicking the link at the bottom of any marketing email.

🤝 Third-Party Sharing

Otaku Figures does not sell or trade your personal data. We only share data with trusted third-party services needed to:

  • Process payments

  • Ship orders

  • Send marketing communications (if you opted in)

These partners are required to keep your information confidential and secure.

🌍 International Visitors

If you’re shopping from outside United Arab Emirates, your data may be transferred to and processed in our base country. We follow strict protocols to ensure your information is treated safely and in accordance with applicable privacy laws.

🧒 Children’s Privacy

Otaku Figures is not intended for children under 13 years old. We do not knowingly collect personal data from minors.

⚙️ Your Privacy Rights

Depending on your country or region, you may have rights to:

  • Access the data we hold about you

  • Request correction or deletion

  • Withdraw consent for marketing communications

To exercise your rights, email us at: Info@tunestudio.ae