FAQs
How long does it take to receive my order?
For in-stock items, delivery typically takes 5 to 7 days.
For pre-order items, it usually takes 14 to 30 days.
Please note that these timeframes are approximate and may vary due to unforeseen circumstances such as shipping delays or supplier issues.
Do you offer pre-orders?
Yes! We offer pre-orders on select upcoming releases. Pre-orders are clearly marked on the product page along with the expected shipping date.
Can I cancel or modify my order?
Orders can be modified or canceled within 12 hours of placement. After that, we begin processing and cannot guarantee changes. Please contact support as soon as possible.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and more. All payments are processed securely.
What is your return policy?
We offer a 14-day return policy on unopened and unused items. If your item arrived damaged or incorrect, contact us within 7 days for assistance.
My item arrived damaged. What should I do?
Please contact our support team immediately with photos of the damage. We’ll arrange a replacement or refund depending on the issue.